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Tony Tonks - Plastic and Reconstructive Surgeon, Canberra ACT

Your Rights as a Patient

Patient Rights

Access to Care

Patients shall be afforded impartial access to treatment based on availability or as medically indicated.

Respect and Dignity

Patients shall be afforded considerate, respectful care at all times with recognition of their personal dignity.

Privacy and Confidentiality

Patients shall have the right:


Patients shall have the right to know the identity and professional status of individuals providing service.


Patients shall have the right to obtain their complete and current information concerning diagnosis (to the degree known), treatment, and any known prognosis. Patients shall also have the right of access to their medical record.


Consent based on adequate information shall be obtained for anaesthesia, surgical procedures, photographic record and any other procedures where consent is required by law.

Second Opinion

Patients shall have the right to seek a second opinion.

Special Needs

The practice shall recognise and provide resources to meet the special emotional and physical needs of all patients.

Patient Privacy

All staff in the practice of Dr Tonks will respect and uphold your rights to privacy protection under the new Commonwealth Legislation 1998, Private Sector Amendment 2000, implemented on 21 December 2001.

We will not disclose personal information about you to any person except on a confidential basis to agents that we use in the operation of ordinary operation or out of business, such as for printing, data processing or mailing.

A record will be kept of your treatment. This record is confidential, with access being restricted to health care professionals involved in or reviewing your care and treatment.

The contents of your medical record will be divulged only with your consent, or where required by law. You should note that if you are in a Health Fund, a condition of your membership may be Health Fund access to your medical record.

Our Client Privacy Statement

  1. We acknowledge our obligations to you under the Privacy Amendments Act 2000.
  2. Personal information we collect from you will be used primarily to ensure that you receive optimal care, but may be used for other purposes.
  3. The use of your personal information for a limited number of purposes (e.g. to provide care to you) does not require your consent.
  4. It is our policy to seek your consent to release information to third parties such as family, friends, or other agencies for the conduct of their business in relation to you.